Refund & Cancellation Policy

At The United Trips, we value your trust and are committed to delivering seamless and transparent travel services. This Refund & Cancellation Policy outlines the terms and conditions related to cancellations, modifications, and refunds across all our services.

Phone number

1. General Cancellation Rules

• All cancellation requests must be made in writing via email to info@theunitedtrip.com or by calling +91 99205 36365.
• Cancellation charges are subject to the policies of airlines, hotels, transport providers, and third-party service partners.
• Any service or processing fee charged by The United Trips is non-refundable.

2. Flight Bookings

• Airline tickets are governed by the cancellation and refund policies of the respective airlines.
• Some flight tickets may be non-refundable or may carry significant cancellation fees.
• Date change or rebooking charges will apply as per the airline’s policies.

3. Hotel Bookings

• Hotels have varying cancellation timelines, such as 24 hours, 48 hours, or 7 days before check-in.
• No-shows or last-minute cancellations may incur full charges with no refund.
• Refunds, if applicable, will follow the hotel’s specific policy.

4. Holiday Packages & Tours

• Advance deposits paid for holiday packages may be non-refundable.
• Cancellations made more than 15 days before the departure date may qualify for a partial refund, subject to deductions by third-party providers.
• Cancellations within 7 days of departure will attract 100% charges (no refund).
• Exact cancellation timelines and conditions will be provided at the time of booking.

5. Refund Processing

• Eligible refunds will be processed within 7–15 working days after confirmation from the respective service provider.
• Refunds will be credited to the original mode of payment.
• The United Trips is not responsible for delays caused by banks, payment gateways, or third-party service providers.

6. No Refund Situations

Refunds will not be issued under the following circumstances:

• No-show by the traveler.
• Denial of boarding or entry due to invalid travel documents (e.g., passport, visa, vaccination certificate).
• Missed flights, trains, or transfers due to traveler negligence.
• Force Majeure events, including but not limited to:
  • Natural calamities
  • Political unrest
  • Strikes
  • Government restrictions

7. Modifications & Rescheduling

• Requests for date changes or rescheduling are often treated as cancellations and will be subject to the provider’s policies.
• Additional charges may apply for modifications or amendments.

8. Contact Us

For any queries or requests regarding cancellations and refunds, feel free to reach out to us:

📧 Email: info@theunitedtrip.com
📞 Phone: +91 99205 36365
🌐 Website: www.theunitedtrip.com